Dear BBC iPlayer,

Why is it that every time – EVERY TIME, without fail – that I download something from your website, it is necessary to do “an essential update to Adobe AIR”. Usually from version to or suchlike.


Do you realise how annoying that is? Does the person who is responsible ever even use the iPlayer? If it really is necessary to update so often, does that not mean the whole thing stinks to begin with? I surely can’t see any difference in speed or reliability – except it takes five minutes to download a program instead of ten seconds. Oh and the program usually crashes or freezes during the update. And then forgets what it was I was downloading. Yeah, that’s improvement. Not.

So please: stop sucking ass bigtime and fix it properly,

Yours truly,